Discussing all things multi-channel retail tech-related. Now is the time to say goodbye. Group Editor, Scott Thompson, bids FStech. The mobile and online explosions mean that there is an emphasis on re-invention, as organisations strive to offer seamless, personalised omnichannel customer experiences. I leave two fantastic titles in very capable hands. Dispatches expose shines spotlight on what needs to change in home delivery. Throwing parcels on conveyors, i.

We evaluate, accelerate and innovate multi-channel retail. Rich Insight is going through a refresh. Delivering multi-channel strategy, merchandising and brand management for retail brands. Strategies designed and delivered by proven retailers. By assembling a team of board-level specialists. From across the retail and retail tech landscape, Rich Insight is uniquely positioned to support leading and emerging brands with customer-driven channel expansion across eCommerce, marketplaces, wholesale and retail.